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Contact Us


Please contact us using the form below or via email at support@ovaon.com. We generally respond within 24-48 hours of your inquiry.

Please check our FAQs page and/or Terms page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time. 

If you have a question about switching items, PLEASE provide us with an order number.

If you have any further questions or comments, please do not hesitate to contact us through:

Email: support@ovaon.com

Address: Room 704, Building 153, Zone 1, Zhangkeng, Minzhi Street, Longhua New District, Shenzhen, Guangdong, China

Thank you,

Ovaon Team.


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